Manfred rescue, make road rescue better and faster

                                                   In the field of road rescue, the speed of rescue has always been one of the important indicators to measure the quality of rescue services. However, to become a trusted rescue company, it is more important to ensure the efficiency of the service while maintaining the professionalism of the service. In this regard, Manfred Rescue, one of the four largest rescue companies in the world, has made road rescue faster and better. Efficient call center, fast and unbreakable At present, Manfred Rescue has 46 call centers around the world, and more than 2,000 professional service personnel with multi-language capabilities can provide 7 days x 24 hours of service throughout the year. The data shows that the call center of Manfred Rescue can now pick up the phone within an average of 10 seconds; complete the opening and archiving work within 3 minutes, quickly contact the technical department to determine the cause of the failure; contact and dispatch the nearest supplier within 5 minutes; Within 8 minutes, call back to inform the progress of the rescue service; complete the service quality survey within 24 hours. Such an efficient manual call service brings more than a good brand image to Manfred Rescue partners, and more than 95% of end-user satisfaction rates. Up to now, many car brands such as Ferrari, Maserati, Lamborghini, Mercedes-Benz, Bentley, and Volkswagen have reached strategic cooperation with Manfred. Fully automated rescue, professional and fast In addition to efficient call centers, Manfred also attaches great importance to the automatic management of road rescue. Now Manfred has become the first company in the world to fully automate the rescue process. Manfred Rescue’s exclusive Rescue Mobile App and Internet of Vehicles apps are known for their tailoring. It can be built according to the partner’s brand LOGO and screen feeling, and can be integrated and adjusted based on its original APP or car networking application. Any time, anywhere, the terminal consumer only needs one-click operation, select the emergency situation, the system will automatically allocate the latest supplier resources according to GPS positioning, and display the estimated arrival time in real time on the interface, the waiting time is shortened by 60%. It also reduces the response cost of partners. For partners, Manfred Rescue’s automated processing of the rescue process not only increases the source of new after-sales service revenue, but also helps to form a consumer subscription database to comprehensively develop B-calls and E-calls services. It is reported that the current global beneficiaries of Manfred’s automated rescue have reached 10 million.

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