Efficient service matrix establishment Togo has won praise

In order to better serve the increasing consumer demand of Chinese car owners, as the industry leader, the company has taken the lead in setting up a professional and efficient service matrix for the automotive aftermarket. As an online car maintenance service company, the company adopts the mode of “online reservation + offline installation”, that is, the customer orders the goods and orders the service store on the way, and the tiger delivers the goods to the store and the customer goes to complete. service. This model brings consumers an open and transparent price system. The company has actively cooperated with offline brand installation service stores, and has 13,000 brand installation service cooperative stores nationwide. It has opened more than 900 Tohu factory stores nationwide, and has built a complete service covering 405 large, medium and small cities across the country. system. The company’s offline service system strictly follows the SOP process to provide services, and is the first to introduce a technician certification system to ensure professional, standardized and efficient services. In terms of distribution, the company has established more than 30 warehousing and logistics centers in more than 20 cities across the country, with 50 self-provisioned cities, and basically completed the warehousing and distribution layout of key national sales areas. Always adhere to the “authentic professional” concept, so that the Tigers car is favored by Chinese car owners. At present, there are more than 28 million registered users of the company, including more than 9 million customers. According to data from the Traffic Management Bureau of the Ministry of Public Security, as of the end of June 2018, the number of small passenger cars and mini-cars (private cars) registered in China was about 180 million. According to this calculation, registered users of the company. It has covered 17% of Chinese car users. The company has also been recognized by relevant departments, industry colleagues, media, etc., and has become a benchmark for the industry. During the period from 2015 to 2018, Gan Lin, deputy director of the State Administration for Industry and Commerce, and Ma Xuebing, deputy director of the Law Enforcement Department of the AQSIQ, took the assessment team to inspect and inspect the car; in recent years, the company has received the car in succession. Leading Brand Awards in the industry>, “2016 National Quality Integrity Benchmarking Enterprise”,"2017 National Quality Integrity Excellence Enterprise","2017 National Automotive Maintenance Industry Quality Leading Enterprise", &" 2018 China’s automotive aftermarket top 100 chain title & rdquo; and other honors. In the future, the company will continue to promote the health and integrity of the industry and improve and enhance the maintenance services of Chinese car owners with the service concept of “Genuine Professional”.

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